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Usage and Challenges of E-Learning during The Covid-19 Pandemic: A Study Of WhatsApp And Zoom
[journal article]
Abstract This study examined e-learning during the COVID-19 pandemic with focus on the use of Whatsapp and Zoom. The
main objective of the study was to examine influence of the use of WhatsApp and Zoom for e-learning on
postgraduate students’ academic activities in Rivers State University, Port Harcourt. T... view more
This study examined e-learning during the COVID-19 pandemic with focus on the use of Whatsapp and Zoom. The
main objective of the study was to examine influence of the use of WhatsApp and Zoom for e-learning on
postgraduate students’ academic activities in Rivers State University, Port Harcourt. The study was guided by the
technological determinism theory. The descriptive survey research design was adopted in the study, while
purposive sampling technique was used to identify 351 postgraduate students of Rivers State University that utilised
the e-learning method during the period of the 2020 COVID-19 pandemic. Questionnaire was used to elicit
information from the respondents. Findings of the study showed that the use of WhatsApp and Zoom for e-learning
did not generate better understanding of the lectures being taught when compared to the traditional classroom
teaching method. Also, findings showed that some of the challenges faced by the students in utilising the WhatsApp
and Zoom platforms for e-learning were distractions from the environment, Internet failure and the challenge of
meeting up with data expenses. The study recommended that lecturers should ensure that class sessions are
interactive and participatory. Also, the government should provide free Internet access to students in tertiary
institutions. This would help them have access to more resource materials for their academic activities.... view less
Keywords
electronic learning; learning environment; social media; teaching method; university level of education; Nigeria; West Africa
Classification
Interactive, electronic Media
Curriculum, Teaching, Didactics
Free Keywords
WhatsApp; Zoom; COVID-19 pandemic; undergraduate students
Document language
English
Publication Year
2023
Page/Pages
p. 34-43
Journal
IMSU Journal of Communication Studies, 8 (2023) 1
ISSN
2682-6321
Status
Published Version; peer reviewed