The Role of Knowledge Management in the Tourism Sector: A Synthesis and Way Forward

Anand, Amitabh; Shantakumar, Varsha Pratibha; Muskat, Birgit; Singh, Sanjay Kumar; Dumazert, Jean-Pierre; Riahi, Youssra

[journal article]

dc.contributor.author	Anand, Amitabh	de
dc.contributor.author	Shantakumar, Varsha Pratibha	de
dc.contributor.author	Muskat, Birgit	de
dc.contributor.author	Singh, Sanjay Kumar	de
dc.contributor.author	Dumazert, Jean-Pierre	de
dc.contributor.author	Riahi, Youssra	de
dc.date.accessioned	2022-09-15T09:47:13Z
dc.date.available	2022-09-15T09:47:13Z
dc.date.issued	2022	de
dc.identifier.issn	1367-3270	de
dc.identifier.uri	https://www.ssoar.info/ssoar/handle/document/81331
dc.description.abstract	Purpose: This study aims to explore and synthesize the role of knowledge management (KM) in tourism organizations (including micro, small, medium and large enterprises and destination management organizations). Design/methodology/approach: This study adopts systematic review methods to synthesize the role of KM in tourism from 90 journal articles. Findings: This study identifies the prominent theories adopted to explore the relation and impact of KM in the tourism sector, the geographic distribution of the literature and thorough qualitative synthesis. This study identifies the critical research themes investigated and the outcome of KM applications. Finally, through reviews, this study identifies critical gaps in the literature and offers promising avenues to advance the KM in tourism research. Originality/value: This is one of the few papers that comprehensively review the role of KM in the tourism industry and offer implications.	de
dc.language	en	de
dc.subject.ddc	Wirtschaft	de
dc.subject.ddc	Economics	en
dc.subject.other	Tourism Management; Knowledge Management Strategy; Knowledge Transfer Knowledge Sharing	de
dc.title	The Role of Knowledge Management in the Tourism Sector: A Synthesis and Way Forward	de
dc.description.review	begutachtet (peer reviewed)	de
dc.description.review	peer reviewed	en
dc.source.journal	Journal of Knowledge Management
dc.publisher.country	GBR	de
dc.source.issue	ahead-of-print	de
dc.subject.classoz	Wirtschaftssektoren	de
dc.subject.classoz	Economic Sectors	en
dc.subject.thesoz	Wissensmanagement	de
dc.subject.thesoz	knowledge management	en
dc.subject.thesoz	Wissenstransfer	de
dc.subject.thesoz	knowledge transfer	en
dc.subject.thesoz	Tourismus	de
dc.subject.thesoz	tourism	en
dc.subject.thesoz	Dienstleistungsunternehmen	de
dc.subject.thesoz	service enterprise	en
dc.identifier.urn	urn:nbn:de:0168-ssoar-81331-3
dc.rights.licence	Creative Commons - Namensnennung 1.0	de
dc.rights.licence	Creative Commons - Attribution 1.0	en
internal.status	formal und inhaltlich fertig erschlossen	de
internal.identifier.thesoz	10063700
internal.identifier.thesoz	10060367
internal.identifier.thesoz	10044305
internal.identifier.thesoz	10041057
dc.type.stock	article	de
dc.type.document	Zeitschriftenartikel	de
dc.type.document	journal article	en
internal.identifier.classoz	1090304
internal.identifier.journal	2459
internal.identifier.document	32
dc.rights.sherpa	Grüner Verlag	de
dc.rights.sherpa	Green Publisher	en
internal.identifier.ddc	330
dc.identifier.doi	https://doi.org/10.1108/JKM-02-2022-0083	de
dc.description.pubstatus	Veröffentlichungsversion	de
dc.description.pubstatus	Published Version	en
internal.identifier.sherpa	1
internal.identifier.licence	13
internal.identifier.pubstatus	1
internal.identifier.review	1
dc.subject.classhort	20400	de
internal.pdf.wellformed	true
internal.pdf.encrypted	false

Files in this item

Name:: ssoar-jkm-2022-ahead-of-print- ...
Size:: 1.364Mb
Format:: PDF
Description:: Pre-print

View/Open

This item appears in the following Collection(s)

Wirtschaftssektoren
Economic Sectors

Show simple item record