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Organizational climate in Spanish Public Health Services: Administration and Services Staff
[journal article]
Abstract The main goal of this research is to explore the organizational climate perceived by administrative and healthcare personnel working in Spanish healthcare services, analyzing the differences according to their health specialization, sex, age and professional status. The sample was made up of 3,787 i... view more
The main goal of this research is to explore the organizational climate perceived by administrative and healthcare personnel working in Spanish healthcare services, analyzing the differences according to their health specialization, sex, age and professional status. The sample was made up of 3,787 individuals working in the administrative and healthcare services of the Public Health System of the Principality of Asturias, 88.7 % were working in specialist care and 11.3 % in primary care. Mean age was 51.88 (standard deviation of 6.28); 79.9 % were women and 20.1 % men. The organizational climate was assessed with the CLIOR scale. The organizational climate perceived is moderately positive, with a global mean of 3.03 on a scale of 1 to 5 points. The differences are statistically significant (p < .01) according to specialty, age and profession. A better working climate is perceived in primary care than in specialist care, and among older as compared to younger workers. The results indicate that the working climate perceived by administration and services staff employees in the Spanish healthcare context is moderately positive, with a better perceived climate in primary care than in specialist care.... view less
Keywords
hospital; public health services; health care delivery system; health professionals; personnel; administration; working conditions; work satisfaction; working atmosphere; Spain
Classification
Working Conditions
Applied Psychology
Occupational Research, Occupational Sociology
Document language
English
Publication Year
2014
Page/Pages
p. 102-110
Journal
International Journal of Clinical and Health Psychology, 14 (2014) 2
ISSN
1697-2600
Status
Published Version; peer reviewed
Licence
Creative Commons - Attribution-Noncommercial-No Derivative Works 3.0