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Implementation of Total Quality Management in Improving the Quality of Educators and Educational Personnel at MTS NW Pengkuru Sakra Barat, Indonesia
[journal article]
Abstract This research aims to determine the implementation of TQM to improve teachers and education staff at MTs NW Mengkuru. This research uses a descriptive qualitative research type. The data sources in this research use primary data sources and secondary data. Data collection in this research used obser... view more
This research aims to determine the implementation of TQM to improve teachers and education staff at MTs NW Mengkuru. This research uses a descriptive qualitative research type. The data sources in this research use primary data sources and secondary data. Data collection in this research used observation, interview and documentation techniques. Data analysis is done through data collection, condensation, display, and conclusions drawing. Inspection data validity using tests on credibility, transferability, dependability, and confirmability. Research result: 1) Implementation of Total Quality Management at MTs NW Mengkuru uses the principle of continuous improvement and four steps: Plan, Do, Check, Act (PDCA); 2) Supporting factors for the Implementation of TQM in Improving the Quality of Educators and Education Personnel, namely Commitment of the Madrasah Head, Support of the Madrasah Head, Active Participation of Educators and Education Personnel and a Culture of Openness at MTs NW Mengkuru.... view less
Keywords
educator; teaching staff
Classification
Teachers, Students, Pupils
Free Keywords
Total Quality Management; Educators; Education Personnel
Document language
English
Publication Year
2024
Page/Pages
p. 3029-3035
Journal
Path of Science, 10 (2024) 5
ISSN
2413-9009
Status
Published Version; peer reviewed