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Trust in the Healthcare System and Physicians in Croatia: A Survey of the General Population
[journal article]
Abstract Trust in healthcare systems and physicians is considered important for the delivery of good healthcare. A cross-sectional survey was conducted on a random three-stage sample of the general population of Croatia (N = 1230), stratified by regions. Of respondents, 58.7% displayed a high or very high le... view more
Trust in healthcare systems and physicians is considered important for the delivery of good healthcare. A cross-sectional survey was conducted on a random three-stage sample of the general population of Croatia (N = 1230), stratified by regions. Of respondents, 58.7% displayed a high or very high level of trust in the healthcare system, 65.6% in physicians, and 78.3% in their family physician. Respondents' views regarding patients’ roles in the discussion of treatment options, confidence in physicians' expertise, and underlying motives of physicians were mixed. Respondents with a lower level of education, those with low monthly incomes, and those from smaller settlements had lower levels of trust in physicians and the healthcare system. Trust in other institutions, religiosity and religious beliefs, tolerance of personal choice, and experience of caring for the seriously ill and dying were predictors of trust in healthcare and physicians. Our findings suggest that levels of healthcare-related trust in Croatia are increasing in comparison with previous research, but need improvement. Levels of trust are lowest in populations that are most vulnerable and most in need of care and protection.... view less
Keywords
EVS; Croatia; health care delivery system; confidence; physician; health care; family physician
Classification
Health Policy
Free Keywords
public; healthcare system; predictors; EVS 1981-2017 (ZA7503 v2.0.0)
Document language
English
Publication Year
2022
Page/Pages
p. 1-18
Journal
International Journal of Environmental Research and Public Health, 19 (2022) 2
DOI
https://doi.org/10.3390/ijerph19020993
ISSN
1660-4601
Status
Published Version; peer reviewed