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Bias in Online Freelance Marketplaces: Evidence from TaskRabbit and Fiverr
[Konferenzbeitrag]
Körperschaftlicher Herausgeber
Association for Computing Machinery (ACM)
Abstract Online freelancing marketplaces have grown quickly in recent years. In theory, these sites offer workers the ability to earn money without the obligations and potential social biases associated with traditional employment frameworks. In this paper, we study whether two prominent online freelance mar... mehr
Online freelancing marketplaces have grown quickly in recent years. In theory, these sites offer workers the ability to earn money without the obligations and potential social biases associated with traditional employment frameworks. In this paper, we study whether two prominent online freelance marketplaces - TaskRabbit and Fiverr - are impacted by racial and gender bias. From these two platforms, we collect 13,500 worker profiles and gather information about workers' gender, race, customer reviews, ratings, and positions in search rankings. In both marketplaces, we find evidence of bias: we find that gender and race are significantly correlated with worker evaluations, which could harm the employment opportunities afforded to the workers. We hope that our study fuels more research on the presence and implications of discrimination in online environments.... weniger
Thesaurusschlagwörter
Arbeitsvermittlung; Dienstleistung; Digitalisierung; Arbeitsangebot; Arbeitsnachfrage; freier Beruf; Internet; Vorurteil; geschlechtsspezifische Faktoren; Rassismus; Diskriminierung
Klassifikation
Arbeitsmarktforschung
interaktive, elektronische Medien
Titel Sammelwerk, Herausgeber- oder Konferenzband
CSCW'17: Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing
Konferenz
20. ACM Conference on Computer Supported Cooperative Work and Social Computing. Portland, OR, 2017
Sprache Dokument
Englisch
Publikationsjahr
2017
Erscheinungsort
New York, NY
Seitenangabe
S. 1914-1933
DOI
https://doi.org/10.1145/2998181.2998327
ISBN
978-1-4503-4335-0
Status
Veröffentlichungsversion; begutachtet (peer reviewed)
Lizenz
Deposit Licence - Keine Weiterverbreitung, keine Bearbeitung