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Blend gaps through papers and meetings?: collaboration between the social services and jobcentres
[journal article]
Abstract The policy word "collaboration" is a political buzzword omnipresent within human service organisations in Sweden and other countries. Collaboration stands for services working together toward a common goal. It is understood as the solution for a multitude of problems, putting the client at the centr... view more
The policy word "collaboration" is a political buzzword omnipresent within human service organisations in Sweden and other countries. Collaboration stands for services working together toward a common goal. It is understood as the solution for a multitude of problems, putting the client at the centre and involving the services needed for making them financially self-sufficient. Public service collaboration assumes gaps between entities, whether they are organisations or professionals holding a particular kind of knowledge or available resources. Gaps are seen as omissions and pitfalls in activities which should be removed. My thesis is that putting the gap at the centre reveals not only the disjuncture of the gaps but also the productiveness of the gap in collaborative projects between organisations. The article demonstrates how documents and meetings work both as makers and blenders of gaps between social services and jobcentres. If gaps are productive spaces, what does it denote for collaboration between organisations? The article is placed ethnographically in documents and meetings set to enable collaboration between social workers and job coaches. I will focus on the gap, the space between documents and organisations, as productive spaces in collaborative projects.... view less
Keywords
social services; employment office; cooperation; job center; civil service; organizations
Classification
Organizational Sociology
Training, Teaching and Studying, Professional Organizations of Social Welfare
Labor Market Research
Free Keywords
documents; gaps; jobcentre; public service collaboration; social services
Document language
English
Publication Year
2019
Page/Pages
p. 218-227
Journal
Social Inclusion, 7 (2019) 1
Issue topic
"Producing people" in documents and meetings in human service organizations
ISSN
2183-2803
Status
Published Version; peer reviewed