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%T Service rendered to parturient at a university hospital %A Silva, Francisca Francineide Andrade da %A Silva, Richardson Augusto Rosendo da %A Santos, Flávia Andréia Pereira Soares %A Rego, Ana Paula do %J Revista de Pesquisa: Cuidado é Fundamental Online %N 1 %P 282-292 %V 6 %D 2014 %@ 2175-5361 %> https://nbn-resolving.org/urn:nbn:de:0168-ssoar-54625-3 %X Objective: To investigate the quality of care offered to pregnant woman in a maternity ward. Method: This is a descriptive, exploratory study with a qualitative approach and basic and applied nature conducted through interviews with mothers. The sample was through the saturation of the collected data was used to thematic analysis. Results: It was observed that most of the women in the age group between 20-29 years old have a partner; all have little education and low income. Most of them underwent normal deliveries and none of the users had completed their partograph during labor. Following categories emerged: Ease in attendance; Quality of care; Humanization of care; Pre-test counseling for HIV; Respect the right of patients to have a companion, and Right to Information. Conclusion: The concept of quality in health brought by those interviewed related the proper care with interpersonal issues, technical skills and adequate infrastructure. %C MISC %G en %9 Zeitschriftenartikel %W GESIS - http://www.gesis.org %~ SSOAR - http://www.ssoar.info