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Professional satisfaction and quality of care in oncology: the vision of health professionals
Satisfação profissional e qualidade no cuidado em oncologia: visão dos profissionais da saúde
Satisfacción profesional y la calidad de la atención en oncología: una visión de los profesionales de salud
[journal article]
Abstract Objective: identifying strategies used by health professionals working in Oncology to achieving job satisfaction, beyond the resources/actions that could mitigate the sources of dissatisfaction and improve the quality of care. Method: a qualitative and descriptive research conducted with 31 professi... view more
Objective: identifying strategies used by health professionals working in Oncology to achieving job satisfaction, beyond the resources/actions that could mitigate the sources of dissatisfaction and improve the quality of care. Method: a qualitative and descriptive research conducted with 31 professionals of the health team who works in Inpatient Unit Oncology of a General Hospital located in the State of Santa Catarina. The data were collected through semi-structured interview and analyzed according to Content Analysis. Results: the main strategy of the professionals is conducting a work that assists the patient to coping with the difficulties imposed by the disease. Among the resources emerged the increase in staff, multidisciplinary approach, minimizing turnover and continuing education of workers. Conclusion: it highlights the importance of raising efforts towards incorporation of such resources/actions as a way to reducing the wear of the worker.... view less
Keywords
work satisfaction; health professionals; labor; health; health care; quality assurance; further education; hiring; hospital; cancer; Brazil; Latin America; South America
Classification
Medical Sociology
Working Conditions
Document language
English
Publication Year
2015
Page/Pages
p. 2383-2392
Journal
Revista de Pesquisa: Cuidado é Fundamental Online, 7 (2015) 2
DOI
https://doi.org/10.9789/2175-5361.2015.v7i2.2383-2392
ISSN
2175-5361
Status
Published Version; peer reviewed