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Burnout Syndrome in urgency mobile service professionals
Síndrome de burnout em profissionais do serviço de atendimento móvel de urgência
Síndrome de Burnout en profesionales del servicio móvil de urgencia
[journal article]
Abstract Objective: To analyze the prevalence of Burnout Syndrome in professionals of the Mobile Urgency Service. Methods: Descriptive, transversal and quantitative research, in which 32 professionals participated. The data were collected through the Maslach Burnout Inventory and analyzed using SPSS for Wind... view more
Objective: To analyze the prevalence of Burnout Syndrome in professionals of the Mobile Urgency Service. Methods: Descriptive, transversal and quantitative research, in which 32 professionals participated. The data were collected through the Maslach Burnout Inventory and analyzed using SPSS for Windows. The Research Ethics Committee under the CAAE No. 0040.0.045.000-11 approved the study. Results: For the team as a whole, there were high scores for Emotional Exhaustion (28,1%), Depersonalization (21,9%) and Professional Incompetence (28,1%) (reverse score). Among doctors, the Emotional Exhaustion and Depersonalization were higher when compared to the nursing staff; and Professional Incompetence scores were higher for nursing technicians. Conclusion: The increase in knowledge on the subject can contribute to the daily life of these professionals, since the syndrome was found among professionals of this study.... view less
Keywords
burnout; workload; health occupations; occupational safety; medical care; nursing staff
Classification
Medical Sociology
Occupational Research, Occupational Sociology
Working Conditions
Applied Psychology
Document language
English
Publication Year
2017
Page/Pages
p. 238-246
Journal
Revista de Pesquisa: Cuidado é Fundamental Online, 9 (2017) 1
DOI
https://doi.org/10.9789/2175-5361.2017.v9i1.238-246
ISSN
2175-5361
Status
Published Version; peer reviewed