Team meeting: proposal for the work process organization

Abstract

Objective: The study aims to understand the perceptions of workers of a Psychosocial Care Center (CAPS) on staff meetings. Methods: Study of qualitative approach, using the methodological theoretical evaluation of the fourth generation. The data were collected in a Santa Catarina’s CAPS in 2006, 2011 and 2014 through semistructured interviews, field observations and data recycling groups. Results: The daily frequency of spaces of team meetings enables a process of interaction in which knowledge and information is shared, and the group democratically decides the necessary referrals and plan together the next actions taking co-responsibilities over safety in the work process. Conclusion: Team meetings are considered a strategic space for workers to organize the work process.