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Missing Areas in the Bureaucratic Reputation Framework
[journal article]
Abstract Drawing on insights from social networks, social cognition and the study of emotions, this conceptual article offers a set of ideas and a series of predictions on how systematic variation in two sets of relationships may bear on agency behavior. The first is the agency-audience relationship which re... view more
Drawing on insights from social networks, social cognition and the study of emotions, this conceptual article offers a set of ideas and a series of predictions on how systematic variation in two sets of relationships may bear on agency behavior. The first is the agency-audience relationship which revolves around how and what multiple audiences think about public agencies, how these thoughts impact upon agency behavior, how information regarding this behavior is transformed within multiple audiences and how it influences audience memory and behavior regarding that agency. The second is the relationship between the reputation of an agency head and the reputation of that agency. The article
identifies six broad areas that offer the most promising possibilities for future research on bureaucratic reputation, calling on researchers to incorporate insights from the aforementioned literatures, to dimensionalize these sets of relationships and to assess the generalizability of reputation’s effects. (author's abstract)... view less
Keywords
political institution; government agency; organizational analysis; organizational structure; organizational behavior; officialdom; perception; cognition; interaction pattern; citizen; civil society
Classification
Organizational Sociology
Political Process, Elections, Political Sociology, Political Culture
Document language
English
Publication Year
2016
Page/Pages
p. 80-90
Journal
Politics and Governance, 4 (2016) 2
Issue topic
New Approaches to Political Leadership
ISSN
2183-2463
Status
Published Version; peer reviewed
Licence
Creative Commons - Attribution