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@article{ Hettiger2014, title = {Rezension: Plate Markus (2013): Grundlagen der Kommunikation. Gespräche effektiv gestalten}, author = {Hettiger, Andreas}, journal = {interculture journal: Online-Zeitschrift für interkulturelle Studien}, number = {22}, pages = {87-88}, volume = {13}, year = {2014}, issn = {2196-9485}, urn = {https://nbn-resolving.org/urn:nbn:de:0168-ssoar-450725}, keywords = {Gesprächsführung; interpersonal communication; interpersonelle Kommunikation; moderation of discussion}}