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@article{ Coimbra2013,
 title = {The technologies used in the working process of the psychosocial care unit with sights to 
reach the comprehensiveness},
 author = {Coimbra, Valéria Cristina Christello and Nunes, Cristiane Kenes and Kantorski, Luciane Prado and Oliveira, Michele Mandagará de and Eslabão, Adriane Domingues and Cruz, Vania Dias},
 journal = {Revista de Pesquisa: Cuidado é Fundamental Online},
 number = {2},
 pages = {3876-3883},
 volume = {5},
 year = {2013},
 issn = {2175-5361},
 doi = {https://doi.org/10.9789/2175-5361.2013v5n2p3876},
 urn = {https://nbn-resolving.org/urn:nbn:de:0168-ssoar-344221},
 abstract = {Objective: Knowing the technologies of the working process predominant in the relationships between professionals and 
users with sights to reach the comprehensiveness. Method: It is a qualitative study performed with 26 professionals of a 
Psychosocial Care Unit - Centro de Atenção Psicossocial - (CAPS) in a municipality of the Rio Grande do Sul state, during 
October 2006. The data were collected by means of a semi-structured interview and, subsequently, subjected to the 
thematic analysis. Results: The soft, soft-hard and hard technologies are present in the CAPS daily practices, being that the 
welcoming, bond and listening were identified as being soft ones; the structured skills as being soft-hard ones and the 
medical charts and the psychotropic drugs as being hard ones. Conclusion: The use of technologies in the CAPS working 
process might be mixed with comprehensiveness as the relationship between the health care staff and users is configured in 
an interactive space.},
 keywords = {psychische Gesundheit; mental health; Rehabilitation; rehabilitation; psychosoziale Versorgung; psychosocial care; neue Technologie; new technology; Betreuung; care; Pflege; caregiving; Brasilien; Brazil}}