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Service for elderly in primary care health: social representations
Atendimento para idosos na atenção básica de saúde: representações sociais
[journal article]
Abstract Objective: To evaluate the service offered to the elderly in primary care from the perspective of social
representations. Methods: Exploratory study conducted in a qualitative approach with seventy elderly treated in the
Family Health Strategy (FHS) Rangel II, in João Pessoa, Paraíba, Brazi... view more
Objective: To evaluate the service offered to the elderly in primary care from the perspective of social
representations. Methods: Exploratory study conducted in a qualitative approach with seventy elderly treated in the
Family Health Strategy (FHS) Rangel II, in João Pessoa, Paraíba, Brazil. Data were collected from a semi-structured
interview. The data obtained were analyzed with the help of software Alceste and interpreted in theoretical social
representations. Results: The results indicate two classes or categories: a) dimensions socio-affective represented: bad
service, slow and white hair; b) experiences with the service: accept, good, doctor, medical service, well, aging,
experience and little. Conclusion: the elderly evaluate the service with negative content emphasized in the speeches:
failure to care of real needs of the elderly, the elderly distance service; little user interaction with the service and not
use the strategy of reception. The latter is now one of the most important tools to be used in Family Health Strategies.... view less
Keywords
quality; nursing services; elderly; evaluation; nursing care for the elderly; Brazil
Classification
Gerontology
Free Keywords
Evaluation, Service, Elderly
Document language
Portuguese
Publication Year
2013
Page/Pages
p. 3443-3452
Journal
Revista de Pesquisa: Cuidado é Fundamental Online, 5 (2013) 1
ISSN
2175-5361
Status
Published Version; peer reviewed