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The Accelerated Value of Social Skills in Knowledge Work and the COVID-19 Pandemic
[journal article]
Abstract The COVID-19 pandemic has brought with it a debate around which skills will be the most valuable in its aftermath. This study discusses the relevance of social skills in this debate and presents new evidence that shows its necessity. Specifically, we focus on knowledge workers and highlight that the... view more
The COVID-19 pandemic has brought with it a debate around which skills will be the most valuable in its aftermath. This study discusses the relevance of social skills in this debate and presents new evidence that shows its necessity. Specifically, we focus on knowledge workers and highlight that the importance of social skills was increasing pre-COVID-19 for these workers and that this importance has increased further during the pandemic, particularly for those in management roles. This study has also emphasised that we are at the beginning of the learning curve in understanding how social skills can be taught effectively to adults, and in particular knowledge workers. Establishing this evidence base is particularly important as governments around the world reconsider their skills agenda as a way to build up their economies post COVID-19.... view less
Keywords
epidemic; social factors; knowledge work; management
Classification
Occupational Research, Occupational Sociology
Management Science
Free Keywords
COVID-19; skills; social skills; knowledge workers; European Union Labour Force Survey (EU-LFS) 2013-2016
Document language
English
Publication Year
2021
Page/Pages
p. 1-10
Journal
LSE Public Policy Review, 1 (2021) 4
Issue topic
COVID-19 Special Issue
DOI
https://doi.org/10.31389/lseppr.31
ISSN
2633-4046
Status
Published Version; peer reviewed