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The effectiveness of virtual R&D teams in SMEs: experiences of Malaysian SMEs
[collection article]
Corporate Editor
APIEMS
Abstract The number of small and medium enterprises (SMEs), especially those involved with research and development (R&D) programs and employed virtual teams to create the greatest competitive advantage from limited labor are increasing. Global and localized virtual R&D teams are believed to have a high pote... view more
The number of small and medium enterprises (SMEs), especially those involved with research and development (R&D) programs and employed virtual teams to create the greatest competitive advantage from limited labor are increasing. Global and localized virtual R&D teams are believed to have a high potential for SMEs growth. Due to the fast growing complexity of the new product, coupled with new emerging opportunities of virtual teams, a collaborative approach is believed to be the future trend. This research explores the effectiveness of virtuality in SMEs virtual R&D teams. An online questionnaire emailed to Malaysian manufacturing SMEs and 74 usable questionnaires were received, representing a 20.8 percent return rate. To avoid the bias that may result from pre-suggested answer, a series of open-ended questions asked from expertise. This study based on analyzing an open-ended question; extract four main themes among expertise recommendations on the effectiveness of virtual teams for SMEs growth and performance. These are suitable for SMEs new product design manager to realize the key advantage and importance of virtual R&D teams in the process of NPD, which lead to increase the effectiveness of the new product's procedure.... view less
Keywords
efficiency; computer-mediated communication; product; virtual business; team; new technology; small business; medium-sized firm; research and development; Malaysia; cooperation
Classification
Technology Assessment
Management Science
Interactive, electronic Media
Method
empirical
Free Keywords
virtual teams; new product development; survey finding; small and medium enterprises
Collection Title
The 11th Asia Pacific Industrial Engineering and Management Systems Conference 2010 (APIEMS 2010)
Document language
English
Publication Year
2010
City
Melaka, Malaysia
Page/Pages
p. 1-6
ISBN
978-967-5148-80-4
Status
Published Version; reviewed